Privacy Policy

1. Information We Collect

At LuminaConsult, we believe your privacy is non-negotiable. Why do we collect any data at all? Primarily to provide the high-level strategic planning and digital transformation services you expect. We collect personal identifiers like names and contact details, but only when you've shared them voluntarily through our consultation forms.

We also utilize website analytics to understand how visitors interact with our expertise. This includes IP addresses and browsing behavior, which helps us refine our digital presence to better serve the French and international business communities.

2. Handling Client Operational Data

During the consulting process, we often handle sensitive operational datasets. It's a responsibility we don't take lightly. We've implemented strict silos between client projects to ensure no cross-contamination of proprietary market analysis or organizational development strategies occurs. How do we ensure this? Through rigorous internal audits and encryption protocols that exceed standard industry benchmarks for executive coaching and change management.

3. Security and Storage

Your information is stored on secure servers located within the EU, adhering strictly to GDPR regulations. We use enterprise-grade firewall protection and multi-factor authentication for all staff members who access data. We'll never sell your information to third parties. Ever.

4. Your Rights

Transparency is one of our core values. You have the right to request a copy of the data we hold on you, or to ask for its deletion from our systems. If you've got questions about our market analysis techniques or data storage, don't hesitate to reach out. Our team is ready to assist.